Privacy Policy

By using this website, or providing any personal information, you are agreeing to this Privacy Policy. If you do not agree to the Policy, please do not use this website or provide any personal information.

Personal Information

1.   Collection
1.1 We may collect and process “personal information” about you, as defined in the Privacy Act 2020 (Privacy Act), for the purposes set out below at clause 2. Such information may include, among other things:
1.1.1 Your name;
1.1.2 Your age;
1.1.3 Your postal or residential address;
1.1.4 Your email address;
1.1.5 You telephone number; and
1.1.6 Your bank account details.
2.   Use
2.1 Phi Cosmeceutical will only use your personal information in accordance with applicable privacy laws. Phi Cosmeceutical collects your personal information for the purposes of:
2.1.1 Verifying your identity;
2.1.2 Providing you with Phi Cosmeceutical goods and services;
2.1.3 Directly marketing our services to you (where you have requested such contact);
2.1.4 Responding to communications from you;
2.1.5 Gathering statistical information and complying with statutory requirements;
2.1.6 Conducting research and statistical analysis (on an anonymised basis);
2.1.7 Protecting and/or enforcing our legal rights and interests, including defending any claim;
2.1.8 Purposes directly related or incidental to the above; and
2.1.9 For any other purpose authorised by you or permitted by law.
2.2 We will not:
2.2.1 contact you to discuss a product or service unless you have expressly requested that contact;
2.2.2 release, sell, publish, or give away personal information to any other person or organisation unless permitted required by law; or 
2.2.3 collect from you any sensitive information relating to the prohibited grounds of discrimination set out in the Human Rights Act 1993 (namely, sex, marital status, religious or ethical belief, colour, race, ethnic or national origins, disability, age, political opinion, employment or family status, sexual orientation), other than with your express consent or where collection is either authorised by law or is reasonably necessary to enforce the law or to establish or defend a legal claim.
2.3 Phi Cosmeceutical takes care to ensure that it adheres to the provisions of the Unsolicited Electronic Messages Act 2007 and will use contact information in accordance with the Unsolicited Electronic Messages Act 2007 and the Privacy Act.
3.   Data Quality and Correction
3.1 Phi Cosmeceutical takes all reasonable steps to ensure that the personal information it collects is accurate, up- to-date and complete.
3.2 You have the right to request correction to any personal information that Phi Cosmeceutical holds, in accordance with the Privacy Act.
3.3 In circumstances where your personal information has changed, or you find the information to be inaccurate, please contact us for correction. We will take reasonable steps to update and correct the information in accordance with the Privacy Act. 
4.   Access
4.1 You have the right to request access to the personal information Phi Cosmeceutical holds about you in accordance with the Privacy Act.
4.2 If you wish to obtain access to your personal information, you should contact us on the below email address. Please note, we may need to verify your identity for this purpose. 
Non-Personal Information

5.   Logged Information
5.1 When you access our website, the visit is recorded by our web hosting provider and anonymous information is logged for statistical purposes, such as your IP address, the date and time of your visits to the website, the number of and pages viewed, the referring website (if any), and technical information on browser connections.
5.2 The above information is recorded by most web servers and is used to improve the functionality, structure and performance of our website. We analyse non-identifiable web traffic data to improve our services and the use which visitors make of this website.
5.3 This information does not personally identify you. We analyse this non-personal information for certain trends and statistics, such as which parts of the website users are visiting, which features or services are most popular and to measure the effectiveness of advertising. We do not disclose information about individuals except for the reasons set out above.
5.4 Users of the website are also advised that there are inherent risks when transmitted information over the internet. Phi Cosmeceutical does not guarantee the safety of any personal information submitted over the internet.
5.5 Our websites may have links to external websites operated by other organisations. We cannot guarantee the content or privacy practices of external websites and do not accept responsibility for those websites.
Changes and questions

6.   Changes to our Policy
We may, at our discretion, update or revise this Policy from time to time. Any changes will take effect immediately once they are posted here, so we encourage you to periodically review the latest information on privacy practices at our website. 

7.   Questions, access, and correction
If you have any questions about this Policy or any other matter, or wish to request access to, or correction of, any personal information we hold, please email hello@phicosmeceutical.co.nz
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